I wish I would have looked at the reviews before purchasing. Real People, Here to Help Have questions?
Great quality of clothes, did ordered the skirt as a medium and fit perfect, the vest I ordered as a large because I wanted a more loose look which worked.
I love this website! The clothes are adorable. I love shopping here and having the website made it ten times easier. My order was received in a timely manner and I was completely satisfied! Just brilliant customer service.
Had several problems over the years but always sorted brilliantly. I was sent the incorrect item recently and they sent me the correct one immediately without having to wait for the return of the incorrect item, all prepaid, Their customer service has always been excellent, and it's worth it to spend a bit more for quality.
I order from Dressale all the time and haven't been disappointed by their service once. Great range of products, fast delivery and prompt refunds.
I have ordered 2 different things to collect from this store now and they both arrived 1 day before they said they would. The site clearly states business days for delivery. After I waited past that, I contacted them, and they replied to wait patiently. I ordered these Oct 20 and they arrived Nov 28, which is 27 business days. One of the fixtures arrived broken. They agreed to replace the broken fixture, but they didn't have it in stock. I told them I could wait 45 days, but apparently that was not an option.
Because I needed a pair of matching fixtures, I couldn't just order a different one from the catalog. I gave them 5 choices of fixtures that didn't show out of stock on the website but they wrote back that they were out of stock. It's now December 19 and we're still dancing this dance. I just want my money back. They not only refuse to refund my "express" delivery charge, saying I needed to allow time for processing and packaging, they also insist that I have to ship the light fixtures back to China at my own expense in order to get my money back less shipping and insurance.
So much for their insurance. I've gone back to my credit card company to ask for a refund. This was a miserable experience. Less than two week!!! Products exactly as advertised This company is one of the best online shops. I have always received my purchases on time and if i have any problems they take care of it. I am extremely happy buying from here and i will continue ordering from them as lone they have what i need. I paid extra for day shipping for a dress I needed to have within 7 days.
I had no use for this dress after the 7 days so I even bought shipping insurance since I assumed this was insurance that the product would arrive in days.
This more than doubled the cost of the dress. They sat on the order for four days and shipped it too late to be of any use to me. It would cost more to return the dress than the actual sales price. Don't buy from them unless you are in no hurry to receive your item, they are in no hurry to process orders and are unresponsive to complaints. I am very pleased with the quality and price of the items i purchased from Dressale.
I have received many compliments about the items I purchased. Unfortunately, you can't get a refund from this company. They have very deceptive business practices. Their website indicates they will issue a refund if the merchandise is damaged. When my dress finally arrived the zipper wouldn't move, up or down. DresSale has since ceased all communication with me.
If you have better luck, I'm sure other posters would appreciate any suggestions. I hope you get your dress. I ordered a dress for my sons wedding. After ordering they sent me a message telling me that the dress wont be like the picture. I asked them to show me what it would look like. Not only did it not look like the picture but it was purple instead of blue.
When i told them to cancel my order, they said it was already being made so i would have to pay a restock fee. It was not even halfway made. It took awhile but i finally got half my money back. With all due respect, it doesn't matter what they "say. When they get enough bad reviews, they change their name. When I disputed it, because they would not refund even though it was their fault it arrived late they told my credit card company that it arrived worn and smelling like perfume.
That was a complete lie! She never even saw the dress bc we did not open the container. I wish I would have looked at the reviews before purchasing. They received the unopened dress to resell and kept my money!!!! With offices in Hongkong, Guangzhou and Suzhou, Dressales. We have exclusive contracts with them and they will continuously offer us with latest dress models. Because our products are directly sourced from these manufacturers, our competitive price edge and high-class quality are ensured.
Do not order from here. If you don't like it, you cannot return it. I Challenge the purchase on PayPal and that may be my only resolution. I have declined their offer. Don't ruin your day by buying from this company. Prom season is here, and you deserve to look and feel amazing for your big party! Whether you are attending prom for the first Write a Review Ask a Question Share. Helpful answer 3 Votes Thanks for voting! How do I go about getting my refund.
See all answers Helpful answer 1 Vote Thanks for voting! Helpful answer 0 Votes Thanks for voting! Just wondering how many of you ordered your exact dress size or sent custom sizes and was tge outcome positive or not? With so many terribke reviews i am interested in learning if this company does better with direct dress sizes vs custom sizes. I am nervous to order. They told me the same thing!!!!! See all answers 2.
How can i get in contact with a live person? Shop here for the best deals and lowest prices for prom dresses and party dresses. Find pageant gowns and evening dresses at drastically reduced prices. Don't miss out on incredible savings on evening and prom dresses. Show 32 64 per page. Low to High Price: Our price is lower than the manufacturer's "minimum advertised price.
You have no obligation to purchase the product once you know the price. You can simply remove the item from your cart. We purchased my daughter's prom dress and couldn't be happier with our experience!!!
Would highly recommend Rissy Roo's to anyone who needs a dress This dress was absolutely beautiful and my daughter loved it so much.
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